MSPs can Work Easier: MFA User Inheritance from WatchGuard

Work Easier with MFA User Inheritance

MSP administrators need to fluidly move between multiple subscribers' networks and devices. When customers are protected with MFA, this can lead to excessive permission settings, MFA tokens, and license expenses. AuthPoint's user inheritance feature enables the MSP administrators and analysts to use their own AuthPoint tokens to access their customers' systems so that they can perform MSP tasks without needing to allocate and pay for a MFA licenses in each customer account.

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A Feature Designed for MSPs

The AuthPoint user inheritance feature allows you to reduce operating costs and create more flexibility for you and your team when it comes to managed customer accounts. Give more control to your staff without spending more on additional MFA licenses or exposing your MSP business to a cyberattack.

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How It Works

AuthPoint MFA offers user inheritance features to managed service providers to improve management capabilities without bypassing authentication security. MSP analysts can be inherited into the subscriber account if approved by the customer. This adds a great layer of flexibility and efficiency, as inherited MSP staff can be included in authentication policies within the managed account, without the need to add more tokens or user licenses.

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AuthPoint MFA Fits Your Business

AuthPoint offers an unbeatable all-inclusive price structure per user, instead of per token or feature. Learn more about the use cases that can help you grow your MSP business.

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Inspired by Partner Feedback

We listened to our current MSPs and enabled the following capabilities with the user inheritance feature:

MSP analysts can get access to managed accounts without additional setup or token provisioning
No additional licenses are charged to MSPs or customers
MSP analysts may use their own token, provisioned by the MSP tenant, for ALL customer accounts
MSP analysts can be added to authentication policies, just as any other customer account